Frequently Asked Questions (FAQ) – Tripples
Welcome to Tripples! We're here to answer your most common questions about our platform and services. If you
have any additional inquiries, please don't hesitate to reach out to our friendly customer support team.
‘Tripples’ is an online platform dedicated to the art of gifting. We curate a wide range of thoughtful
gifts and provide a unique experience for individuals and groups to give and receive gifts for various
occasions.
No, you are allowed to join with two others friends.
Yes, we take your privacy and security seriously. We use industry-standard encryption and security
measures to protect your personal information. Your data is safe with us.
Our dedicated customer support team is here to assist you. If you have any questions or need guidance
while using our platform, please don't hesitate to contact us. We're happy to help.
Yes, one time registration fees will be chargeable for life long membership.
No, your one time registration will be valid for life time.
Yes, you can cancel the membership at any time by contacting our customer care.
We are selecting the winners by automated random selection methos through our software.
Yes, the process of selection occurs by automation and anyone can check the entire history in backend if
needed.
Our team will directly delivering your gifts to the selected members to ensure that your gifts are
delivered on time and in excellent condition. You'll receive updates on your contact number itself. Gift
distributions will be done by conducting an event or by taking videos of the ceremony.
We want you to be completely satisfied with your membership. Please review our return and refund policy
on our website for detailed information regarding returns and refunds.
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